How can we help?
Find answers to common questions or contact our team directly.
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Frequently asked questions
A selection of the most common questions.
How do I check if a part fits my vehicle?
On every product page, manufacturer references and compatibilities are listed in the specifications section. If in doubt, contact us with your vehicle brand, model and year — we'll check and reply by email.
What payment methods are accepted?
Online payment will be enabled soon (Bancontact, credit card, bank transfer). In the meantime, contact us to finalise your order by email.
How long until I receive my order?
Orders are prepared within 24-48 working hours. Delivery in Belgium then takes 1 to 3 working days depending on the carrier.
Can I return an item that doesn't fit?
Yes, you have 30 days to return an uninstalled item in its original packaging. See our return policy for the procedure.
How do I know if you have a part in stock?
The "In stock" indicator on each product page reflects real warehouse stock. If a part is out of stock, contact us for a restock estimate.
Still need help?
Our Liège-based team replies Monday to Friday.